21. Services marketing
Author:
Library: Campus International Library of Kish University of Tehran (Hormozgan)
Subject: Marketing--Management,Professions--Marketing.,Service industries -- Marketing,Customer services--Marketing.
Classification :
HF
5415
.
13
.
L588
2007
22. The best service is no service
Author: / Bill Price, David Jaffe
Library: Central library of medical university of Isfahan (Esfahan)
Subject: Consumer satisfaction,Customer services- Management,Service industries- Customer services,Service industries- Management
Classification :
HF5415
.
335
.
P7
2008
23. This is service design thinking : basics-tools-cases
Author: / Stickdorn Jakob
Library: Campus International Library of Kish University of Tehran (Hormozgan)
Subject: Service industries - Management,Customer services,Creative ability in business
24. Values-based service for sustainable business
Author: / Bo Edvardsson and Bo Enquist
Library: Insurance Research Institute Library (Tehran)
Subject: Service industries,Ikea (Firm),Customer services, Management,Sustainable development
Classification :
HD9980
.
5
.
E3V3
2009
25. What great service leaders know and do :
Author: James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer services,Service industries-- Management
Classification :
HF5415
.
5
.
H474
2015
26. چالشها و راهکارهای سفر مشتری (سازماندهی تجارب)
Author: / کریس ریسدون، پاتریک کوآتلبوم,عنوان اصلی: Orchestrating experiences : collaborative design for products and services, 2018.,ریزدون,Risdon
Library: Central Library and Documents Center of Tehran University (Tehran)
Subject: خدمات مشتری ,Customer services,خدمات,Service industries, -- مدیریت , -- Management
Classification :
HF
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